Limitless Potential UK Ltd. Privacy Policy
This privacy policy will explain how Limitless Potential UK Ltd. ("Organisation" or "Company") uses the personal data we collect from you when you use our website.
Topics:
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities
What data do we collect?
Our Company collects the following data:
• Personal identification information (Name, address, email address, phone number, etc.)
• Therapy and client session notes for one-to-one client services.
• Cookies, usage data.
How do we collect your data?
You directly provide our Company with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.
• Live promotional events.
Our Company may also receive your data indirectly from the following sources:
• Meta Platforms Inc. (Facebook, Instagram and others), Google, LinkedIn and other ads conversion tracking and pixels.
How will we use your data?
Our Company collects your data so that we can:
• Process your order including payment and possible delivery of physical or digital products, manage your account.
• Contact you with relevant communications and special offers on products you have purchased or other products and services we think you might like either directly or through 3rd party digital product hosting orgnisations such as Samcart or CRM communications organisations such as ActiveCampaign.
When our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data on our service partner servers such as Samcart and ActiveCampaign. They process such information as a data processor on behalf of our Company, to train, detect issues with our services and to ensure their proper functioning and only in line with our instructions and Privacy Policy.
You may find how our service partners process your data at these links:
https://www.samcart.com/privacy-policy https://www.activecampaign.com/legal/terms-of-service
Our Company will keep your Personal Identifiable Information for as long as required for the services to be delivered and always in accordance with the laws of the United Kingdom. Personal data will be reviewed for deletion every 24 months. The data will be removed from our servers and our partners servers with a record kept of such deletion. Personal Identifiable Information may also be deleted in accordance with law or upon request by the data subject.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group. If you no longer wish to be contacted for marketing purposes you can select 'Unsubscribe' on the marketing communication at any time.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that our Company correct any information you believe is inaccurate. You also have the right to request our Company to complete information you believe is incomplete.
The right to erasure - You have the right to request that our Company erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to our Company's processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@limitlesspotential.co.uk
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website
• Improving user experience
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
• Functionality - Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising - Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Limitless Potential UK Ltd. Website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 6 July 2022.
How to contact us
If you have any questions about our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: support@limitlesspotential.co.uk
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office here: https://ico.org.uk/global/contact-us/.